A webinar for Waggl Thought Leadership

View from Rainbow Tunnel

This webinar builds awareness of cognitive bias when it comes to being “data-driven,” and clarifies the differences between the problem space and the solution space. I introduce mental model diagrams, behavioral audience segments (thinking styles), and show how these artifacts (which are created and…

Questions I often hear during workshops that I teach

newsletter #17 | 18-Oct-2016

I’ve taught a few workshops on problem-space research, listening sessions, and developing & applying empathy lately. These workshops always have room for Q&A and discussion, and the brilliance and depth of the topics always impresses me. …

Indi Young

Freelance problem space researcher helping digital clients find opportunities to support diversity; author & speaker; www.indiyoung.com; cofounder Adaptive Path

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