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Indi Young
Indi Young

7.4K Followers

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3 days ago

Which Kind of Research? (Or None at All?)

Start your next research project in the right direction using this flow chart Research is knowledge creation. Before you just start a research study, there are a few questions to ask, of yourself, of your org, of your stakeholders, and of the context that you all exist within. Here’s the…

UX Research

2 min read

Which Kind of Research? (Or None at All?)
Which Kind of Research? (Or None at All?)
UX Research

2 min read


3 days ago

Recognizing Subjective Research

Pop culture fails to prove or disprove anything because they reach for poor research technique I want to help you learn to recognize something. I’ll use an example from a podcast. 🎧 The podcast host questions two researchers about their published theories on creativity. He’s a creative person themself: a…

UX Research

2 min read

Recognizing Subjective Research
Recognizing Subjective Research
UX Research

2 min read


Published in Inclusive Software

·Mar 3, 2022

Time to Listen — Chapter One (excerpt)

This is an excerpt from chapter one of my book “Time to Listen.” You can read more about the book and order the book through your local bookseller or on Amazon. What’s Wrong with Average Average solutions aren’t just average as in “meh.” …

Listening

9 min read

Time to Listen — Chapter One (excerpt)
Time to Listen — Chapter One (excerpt)
Listening

9 min read


Published in Inclusive Software

·Jan 30, 2021

A Powerful Lens: People’s Purpose

Sep-2022: The book Time to Listen is available now. Chapter 4 shows you how to set the purpose of a listening session or a study about the people you support. Purpose is a way of framing how you look at something that brings so much more clarity of perception. When…

Persuading Stakeholders

7 min read

A Powerful Lens: People’s Purpose
A Powerful Lens: People’s Purpose
Persuading Stakeholders

7 min read


Published in User Research Explained

·Jan 1, 2021

Removing bias from your solutions

Help more humans feel heard and supported With the pressure of the pandemic and quarantine, it has become increasingly clear just how globally bias, discrimination, and systemic racism are rooted in our lives. People do not have equal access to services, online learning, clean air and water, and justice. From…

Problem Space Research

25 min read

Removing bias from your solutions
Removing bias from your solutions
Problem Space Research

25 min read


Published in Inclusive Software

·Sep 25, 2020

A Team That Is Switched On

what does non-hierarchical collaboration look like? Here is a story that demonstrates two things. First, it is a story about organizing a project for a specific group of people, and realizing that group is more than just a demographic. …

Demographic Assumptions

3 min read

A Team that Is Switched On
A Team that Is Switched On
Demographic Assumptions

3 min read


Sep 4, 2020

Generating Focused Ideas Through Practical Empathy

A webinar for Waggl Thought Leadership This webinar builds awareness of cognitive bias when it comes to being “data-driven,” and clarifies the differences between the problem space and the solution space. I introduce mental model diagrams, behavioral audience segments (thinking styles), and show how these artifacts (which are created and…

Empathy

35 min read

Generating Focused Ideas Through Practical Empathy
Generating Focused Ideas Through Practical Empathy
Empathy

35 min read


Published in Inclusive Software

·Aug 25, 2020

How to Wield Empathy

This is what I mean by empathy. I tried thinking like Daren would think. At at recent workshop, I conducted a spontaneous listening session as a demonstration of what I mean by “create a scope perimeter within which any conversation can happen.” I asked for a volunteer and for a…

Empathy

6 min read

How to Wield Empathy
How to Wield Empathy
Empathy

6 min read


Published in Inclusive Software

·Aug 24, 2020

Generating Focused Ideas Through Practical Empathy

Building awareness of cognitive bias, and solving for it with thinking styles and problem space research Webinar: Generating Focused Ideas Through Practical Empathy (43 minutes. Indi’s section begins at 4:00 and ends at 46:45.) Transcript below. This webinar builds awareness of cognitive bias when it comes to being “data-driven,” and…

Problem Vs Solution

35 min read

Generating Focused Ideas Through Practical Empathy
Generating Focused Ideas Through Practical Empathy
Problem Vs Solution

35 min read


Published in Inclusive Software

·Aug 24, 2020

15 Tips for Remote Collaboration

Time travel with me back to 2003, and discover the through-line. Don’t call them “meetings.” One of the most effective ways to get through a research project together is to make each session together a working session. Aim for no homework. …

6 min read

Remote Collaboration Tips
Remote Collaboration Tips

6 min read

Indi Young

Indi Young

7.4K Followers

Freelance problem space researcher helping digital clients find opportunities to support diversity; Time to Listen — https://amzn.to/3HPlESb www.indiyoung.com

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